Jason
Service was poor. The lady staff was just lazing and didn't bother to guide customers with the queue, using the kiosk to order. …
Location: Level 3F-23A, Paradigm Mall, Skudai Hwy, Taman Bukit Mewah, 81200 Johor Bahru, Johor, Malaysia
Floor 3 · Paradigm Mall Johor Bahru
Based on 380 Google reviews
Based on customer ratings
Based on customer ratings
Jason
Service was poor. The lady staff was just lazing and didn't bother to guide customers with the queue, using the kiosk to order. …
Kimberley Howarth
Outlet is large and clean. And you order using a self service kiosk. Everything is very easy and straightforward. Food is very fast, and was brought to my table really unexpectedly quickly after order is complete. I ordered a Burchic combo …
FoodieOnWheels
I absolutely love the mashed potatos here from Richeese Factory, specifically planned a trip to Paradigm Mall just to get my hands on the mashed potatos and bring some back to Singapore to share with my family. …
Richeese Factory Paradigm Mall JB
Richeese Factory Meal
A bowl of rice topped with fried chicken coated in a dark sauce, garnished with lettuce. A pink beverage with ice and the Richeese Factory logo is in the background. A thermometer graphic indicates "CHOOSE YOUR LEVEL!!" with markings for 1 and 0.
Coleslaw
A cup of coleslaw with a creamy dressing and shredded carrots. The cup has red and white branding with cartoon-like drawings of people and a bird.
Dessert Cup
A white cup with a red logo that says "Richeese Factory" contains a dessert. The dessert appears to be yellow cake or sponge cake pieces covered in a creamy, light brown sauce with dark specks. The cup has some faint line drawings and text on it.
French Fries with Cheese Dip
A metal basket filled with golden french fries, lined with a paper wrapper that has a red logo. Beside the basket is a small glass bowl of yellow cheese dip, garnished with a yellow heart-shaped pick.
Fire Wedges
A metal basket filled with potato wedges topped with cheese sauce. A thermometer graphic with flames and the text "FIRE WEDGES" are visible.
Cheese Sauce Cup
A white cup filled with yellow cheese sauce, garnished with a sprig of parsley. The cup has the Richeese Factory logo and some text printed on it.
Crispy Chicken
A whole crispy fried chicken is shown against a white background. A yellow heart shape with two dots is in the upper right corner. A banner above the chicken reads "CRISPY CHICKEN" in orange and white lettering.
Richeese Factory Drink
A clear plastic bottle filled with a pink, bubbly liquid. The bottle has a black cap and a red label with white text that reads "Richeese Factory". Below the text are cartoon drawings of birds.
Crispy Chicken Promotion
A promotional image featuring crispy fried chicken, two pink drinks with the Richeese Factory logo, and wrapped food items. There are also labels indicating 'West Malaysia Only' and 'East Malaysia Only'. A sign points to 'Large Drink'.
Richeese Factory Fire Chicken Promotion
A promotional image for Richeese Factory featuring their Fire Chicken and Crispy Chicken. The image displays whole chickens, bottles of pink beverage, french fries, chicken nuggets, and side dishes like coleslaw and mashed potatoes. It also indicates regional availability for certain items. A thermometer graphic suggests spice levels for the Fire Chicken, ranging from 'Non-Spicy' to 'Ultimate'.
Richeese Factory Meal
A promotional image featuring a burger, a pink drink, fire chicken, and a side of mashed potatoes. The drink has the Richeese Factory logo. The fire chicken has a heat level indicator ranging from 0 (Beginner) to 5 (Ultimate).
Richeese Factory Fire Burger and Chicken
A promotional image featuring a Richeese Factory Fire Burger, Fire Chicken, a pink large drink, and a dessert cup. The burger has a crispy chicken patty, melted cheese, and sauce. The chicken is coated in a spicy glaze. The drink is in a glass with the Richeese Factory logo. The dessert appears to be ice cream with toppings. Text indicates
Spicy Chicken Promotion
A promotional image featuring Richeese Factory's spicy chicken. The image displays a large piece of fried chicken coated in spicy red sauce, two large pink drinks with ice, two small cups of coleslaw and macaroni and cheese, a small container of dipping sauce, and two wrapped burgers. There are also labels indicating "LARGE DRINK", "WEST MALAYSIA ONLY", "EAST MALAYSIA ONLY", and "NEW". The text "SPICY CHICKEN" and Korean text "맛있어요" (meaning delicious) are visible at the top.
Richeese Factory Flying Chicken Meal
A promotional image showcasing two servings of Richeese Factory's Flying Chicken meal. Each serving includes fried chicken, coleslaw, a large pink drink, and a choice between a burger or ice cream. The text indicates options for spicy or non-spicy chicken.
Fire Burger
A close-up studio shot of a burger with a golden bun, crispy fried chicken patty, melted cheese, barbecue sauce, and a creamy sauce. A graphic overlay reads "FIRE BURGER" with flames, and a thermometer graphic indicates "Atomic Nuclear". The burger is placed on branded paper.
Crispy Chicken Meal
A glass of pink beverage with ice, a piece of crispy fried chicken, mashed potatoes with gravy, and a side of french fries. A red starburst graphic says "CHOOSE MASHED POTATO OR FRENCH FRIES". A banner in front of the chicken says "CRISPY CHICKEN". The Richeese Factory logo is visible on the glass.
Fried Chicken Meal
A serving of fried chicken strips, french fries, a small bowl of dipping sauce, and a pink beverage in a glass with the Richeese Factory logo.
Food Item on Tray
A white bowl containing a creamy soup with a swirl of yellow sauce and black pepper flakes sits on a wooden table. In the background, a red cardboard container labeled 'BERANI CUBA?' holds golden french fries and a partially visible condiment packet. The setting appears to be an indoor food service area.
Restaurant Interior
Modern dining area with light-colored tables and benches, recessed lighting, and a ceiling-mounted logo featuring stylized chicken wings. Promotional posters on walls advertise 'FIRE CHICKEN' and 'BERANI CUBA?' with images of fried chicken. A few patrons are seated in the background. The floor is tiled with grey wood-effect material.
Richese Factory storefront interior
Interior view of a food court stall with illuminated 'Richese Factory' sign above the counter. A customer stands at the order pickup area while staff work behind the counter. The floor is tiled with wood-look planks. Signage includes 'Order', 'Pick Up', and 'FIRE CHICKEN'. Promotional posters, no-smoking signs, and a small bench are visible on the right.
Riceeese Factory pickup counter
Interior view of a food service counter with 'Order' and 'Pick Up' signs above the counter. Red stanchions with retractable belt separate the queue area. A digital kiosk on the left displays 'Cashless Payment Only'. Behind the counter, menu boards show items like 'BBQ Chicken Rice', 'FIRE BURGER', and 'TikTok Menu'. The counter has an orange panel with 'Riceeese Factory' logo. A fire extinguisher sign is visible to the right.
Pink beverage with receipt on table
A pink iced drink in a plastic cup with a straw sits on a wooden table next to a printed receipt. The background shows an indoor setting with blurred lights and a black railing. No shop front or menu is visible.
Richese Factory restaurant interior
Interior view of a food court with Richese Factory storefront. Promotional posters for 'Tasty Box' are on stands in front. Tables and chairs are arranged along the right side. A customer is at the counter, and an order kiosk is visible to the left.
Fried Chicken Dishes
Two white cardboard containers hold crispy fried chicken pieces coated in a glossy red sauce. The food is served on a tray with some sauce stains visible. A dark-colored cup with a logo is partially visible in the background.
Fried Chicken Wings
Two fried chicken wings coated in a glossy red sauce served in a white paper tray on a brown plastic tray. The tray rests on a light wooden surface. A small smear of sauce is visible on the tray liner.
Food Item on Tray
A white bowl containing creamy soup with potato pieces, a spoon inside, placed on a tray with printed branding. In the background, there is a partially eaten fried chicken bone in a red and white container with partial text 'Riches'. The surface beneath has printed text including 'BE' and 'R', likely part of a branded mat or paper.
Cashless Order Kiosk
A self-order kiosk with a touchscreen display showing 'Fire Chicken Rice' advertisement. Above it is a sign indicating 'CASHLESS PAYMENT ONLY' with QR code icon. To the right are promotional flyers for 'Rich Bites' and 'Flying Bites'. The background features vertical wooden slats and a yellow directional arrow pointing down to 'ORDER AT KIOSK'.
Fried Chicken Wings with Sauce
Close-up shot of crispy fried chicken wings covered in a glossy red sauce, served on a white plate.
Fire Chicken Restaurant Interior
Empty dining area with rows of light-colored wooden tables and chairs with black metal frames. The floor is tiled in a glossy finish. A wall behind the seating displays "FIRE CHICKEN" logo with red stripe and yellow chicken graphics. To the right, there's a window covered by horizontal blinds with a blue neon sign above it. No menu or printed materials are visible.
Food in a container
A close-up shot of a white plastic bowl containing a creamy salad with shredded vegetables and ham, covered in a thick dressing. In the background, part of a red and brown printed material is visible with partial text 'FIR CH' and other obscured words. The setting appears to be indoors on a table or counter.
Restaurant Interior Table with Menu
A close-up view of a table surface in a restaurant interior showing printed menus on a red wooden-textured background. A second menu is partially visible at the top. There are food-related printed materials including a promotional flyer titled 'Happiness' and a black cable, along with a person's foot in the bottom right corner.
Fire Chicken Restaurant Interior
Interior view of a Fire Chicken restaurant with staff in red uniforms at the counter, customers seated in yellow chairs, and a red stanchion barrier in foreground. A digital screen displays 'CHEESY SOUP' on the wall above the counter. The logo is visible on the white counter wall.
Richese Factory storefront interior view
Interior of a food court with Richese Factory restaurant visible. Customers are seated at tables or ordering at the counter. A red promotional standee is in front, featuring 'Tasty Box' branding. The wall has black line art of ducks and a heart. The ceiling has recessed lighting and exposed beams.
Food and Beverage at Restaurant Interior
A close-up shot of a fried chicken sandwich with melted cheese, held in a branded paper wrapper labeled 'Richese'. In the background, there is a drink cup with a red lid and straw on a light-colored table. The setting appears to be indoors, likely within a fast-food restaurant.
Receipt from Self Kiosk
A printed receipt showing a dine-in order at a self-kiosk, including items: Combo Burchic Rb - Beef [Richicken], Rich Burger - Beef, Pink Lava [16oz.], Mashed Potato, Line. Payment method is MYDEBIT (6527). No shop front or menu visible.
Car trunk contents
Open white takeout container with roasted chicken, several branded containers with lids, plastic bags, a red fuel jug, and an umbrella in the back of a car trunk. The surface appears wet, suggesting recent rain or condensation.
Food Order on Tray
A meal tray with fried chicken, a pink drink in a cup, a small white bowl, and utensils on a light wood table inside a restaurant. The tray has printed branding including 'BERANI CUBA?' and 'FIRE CHICKEN'. No shop front or menu is visible.
Richesease Factory meal
A table setting with food from Richesease Factory: french fries in a white tray, two stacked cheese sauce cups, a large yellow drink cup with condensation, and a red paper wrapper. A black bag is on the table behind. The background shows part of a wooden table and chair legs.
Tabletop Food Items
Two red-lidded beverages with straws, a crumpled paper wrapper, and a McFlurry cup with a spoon are on a light wood table. A smartphone rests nearby. A person's arm is partially visible in the background.
Fire Chicken Restaurant Interior
Interior view of a restaurant with light wood flooring transitioning to tiled floor near counter. A customer stands facing the counter area. Signage includes 'FIRE CHICKEN' logo on wall, promotional poster with 'BERANI CUBA?' (Dare to Try?), and 'JOIN US' recruitment flyers. No smoking sign is posted on pillar. Digital screens display menu items or promotions. Tables and benches are arranged in seating area.
Richese Factory storefront entrance
Interior view of a food court with Richese Factory sign illuminated above counter area. Decorative floral arrangement in foreground left, balloon arch on right. Staff visible behind counter. Signage includes 'FIRE CHICKEN' and 'BERANI CUBA?' promotional text. No menu board or printed material clearly readable.
Food Order at Restaurant
A tray with fried chicken pieces in two paper containers, one coated in red sauce, another golden-brown, accompanied by a small cup of yellow dipping sauce and two iced beverages in branded cups. A wrapped item labeled 'Korean BBQ?' is also present on the tray. The setting appears to be indoors at a restaurant counter or table with light wood surfaces and printed materials nearby.
Order Confirmation Screen
Mobile screenshot of a cancelled food delivery order from 'Richese Factory (Paradigm Mall JB)' to an address in Skudai. The order includes Combo 3 Fire Chicken, Combo 5 Flying Chicken Personal, BBQ Sauce, and was paid with cash on delivery. A voucher reduced the total by RM10.00.
Food court interior
Modern food court with light wood tables and chairs, gray flooring, bright ceiling lights, and multiple restaurant storefronts including a 'Fire Chicken' sign and an A&W logo in the background.
Richese Factory Vision and Mission Board
A printed board mounted on a wall displaying the vision and mission of Richese Factory. The board features the brand's logo in red with yellow accents, along with two sections: 'VISION' stating to be the first choice for customers due to affordable prices and best service; 'MISSION' to innovate cheese food menu in a fun, vibrant, friendly atmosphere. Decorative elements include cartoon hearts and stick figures.
Restaurant Interior
Modern dining area with light wood tables and chairs, gray flooring, and ceiling fixtures with LED lighting. Decorative balloons in red, gold, and silver hang from the ceiling. Promotional posters on walls advertise fried chicken dishes with text like 'BERANI CUBA?' and 'FIRE CHICKEN'. No staff or food items are visible.
Richese Factory storefront interior view
Interior of a food court with Richese Factory restaurant signage above the counter. Red and silver balloon arches flank the entrance. Tables and chairs are arranged in front of a black mesh barrier with red stanchions. Staff in red uniforms are visible behind the counter. A sign on an easel to the right displays promotional material.
Richeese Factory Meal Tray
A meal tray with fried chicken wings covered in sauce, a pink drink cup with bird illustrations, coleslaw, mashed potatoes, and a yellow dipping sauce container. The tray includes plastic utensils and printed paper liner. A red sticker on the sauce container reads 'BEST CONSUME RIGHT AWAY'.
Restaurant Interior with Balloon Decor
Interior view of a restaurant or food court with wooden tables and chairs. A large balloon arrangement in red, gold, and silver dominates the left side. In the background, there is a counter area with signage above it. The ceiling has recessed lighting and a green light effect. No menu boards or printed materials are clearly visible.
Richese Factory promotional display
A red promotional stand featuring Richese Factory branding with an advertisement for 'Banza Chicken' and 'Flying Bites'. The display includes a large image of fried chicken topped with sauce and cheese, along with a 'Tasty Box' label at the base. In the background, part of the restaurant interior is visible, including seating areas, a counter labeled 'FIRE CHICKEN', and a neon sign reading 'factory'. A small poster on top advertises 'Flying Wedges' and 'Flying French Fries'. The floor is light wood laminate, and ceiling lights are visible.
Restaurant interior pickup counter
Interior view of a food service counter with staff in red uniforms preparing orders. Digital screens display menus and order numbers. Balloons hang above the counter. A sign reads 'Order' and 'Pick Up'. Shelves hold snacks like Lay's chips. The counter has a modern design with lighting under the edge.
Cheese Factory Pickup Counter
Interior view of a food court with customers at the Cheese Factory pickup counter. Staff in red uniforms are present behind the counter. A promotional standee featuring fried chicken is on the right. The floor has wood-like tiles. Signage includes 'Pick Up' and 'FIRE CHICKEN'. No external storefront or exterior view is visible.
Richese Factory Banzaï Chicken Promotion Poster
A large promotional poster on an easel advertising Richese Factory's 'BANZAÏ CHICKEN' with 'NEW FLYING CHICKEN' highlighted. The poster features a cartoon-style image of fried chicken, fries, and drink, set in a food court environment. In the background, other restaurant signs like 'eFactory' are partially visible.
Fried Chicken
A tray of golden-brown fried chicken pieces on white paper, with a red branded sleeve partially visible in the top left corner.