Navin Prasatd
1
Worst customer service ever. The staff are rude and seem uninterested in assisting customers. Please provide your staff with proper customer service training. …
Rating Summary
2.4
58 Google reviews
5 29%
4 5%
3 3%
2 5%
1 57%
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C
5
I visited CIMB Jaya shopping center branch and was attended to by Pn. Siti Munirah Mazlan. I had a complicated matter that needed attention and Pn. Siti explained what could and could not be done. When I asked for more help she promptly …
Miqadan_
1
Security guard do their job neatly, the bank staff that attend me quite strictly not too friendly but it’s ok. But who the heck this guy, during my session with cimb staff he sit beside my seat and all of sudden interrupted the staff to …
FF
4
I have accumulated too many coins over the years. Originally, I wanted to deposit them at a different branch, but they said they no longer have a coin deposit machine and suggested I go to this branch instead. …
Dzakiyy Azhar
1
Went there to change some coins but the machine went into error after one customer. Called out their chief cashier to see if they can do anything for us. Whilst waiting, we were given the stink eye by Samsiah Habib and Nik Norlina. We were …
Bobby
1
Went to this branch on Friday, staff are slow. If many customer understandable but we can see the staff are more than staff hahaha.. …
Ath
1
A very rude staff member who made a mocking face when I asked a question. The female staff wearing a headscarf at counter 9 or 6 on 28/11/25.
Syarifah Amirah
5
The staff were incredibly helpful, professional, and friendly from the moment I walked in. They took the time to explain everything clearly and made the entire process smooth.
Kuisma 67
1
Come to bank in only, but I have to wait almost an hour because open to 2 counter only instead 6 counters. Disappointed bcs with this hour how 2 staff only opens the counter. Wasted time.
Irene Maderina
5
Excellent. Smaller crowd security guard or front counter staff is helpful and my procedure to change new card is fast!