160 Google reviews
Showing 160 review samples from Google Maps.
Anne Aziz
Damn rude customer service. The male staff looked so annoyed when attending us while we were the ONLY customers there at that time. He cant even hide his facial emotion when waiting for us to choose the sushi. Also, the way he speaks to us. …
Norazrizal Aswad Abdul Rahman
Worst. Sushi empty, only one person preparing. Others do other works. Worst day. Bad customer servuce as well. Empire sushi sunway carnival 6/2/2023
Mun Mun Hooi
Poor service, staff work too slow.. Just want to buy done packed handroll also have to queue. Should set up counter for customer just want to buy done packed sushi, not queuing up for 20mins just for pay rm5 handroll.
Syazwan Shahruddin
Please improve on the serving speed! u need to que up to choose ur sushi fair enough. But the another long que just to pay! delegate ur staff? where's the manager???? such a fail service!
syiera shidi
I frequently order through Grab, but they never contact me regarding missing items, nor do they provide any replacement or compensation for the value. Very poor service!
Mong shipper
rude staff especially cashier, i know you are tired as a fnb worker, but at least don’t show it obviously to your customer that you are annoyed or what, and i came early too (11 am) 😅 other people are working too, but still managed to greet …
umi maisarah
the female cashier was so rude. even with a mask on, i could tell she wasn’t smiling at us. her face looked so annoyed while we were paying for the food
LY Ng
I went to get sushi and asked for chopsticks, but the staff said they didn't have any. How can I eat sushi without chopsticks? She pushed the food into my hand and told me to leave. The staff was rude, and I wonder if they received any …
Nur Zalikha
The staff here are extremely rude. Customers come to buy, not to be treated like your friends. Without customers, your company wouldn’t even survive. The service is unbelievably slow even though there weren’t many customers at all. Doesn’t Empire Sushi train their staff on how to deal with customers?
Kun Tek NG
I believe this is one of the best sushi because its crowded most of the time. No seats available and you have to queue inorder to buy.