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Rating Summary

3.7

113 Google reviews

5
41%
4
26%
3
12%
2
6%
1
16%

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Reviews for H&M

Showing 113 review samples from Google Maps.

Deepa Balasubramaniam

Deepa Balasubramaniam

1

4 Nov 2025, close to 8pm: The payment counter was unstaffed. I spent several minutes circling the area but found no available staff to assist me. I knocked and called out through the door next to the counter to seek attention. A tall, …

Brandon Tan

Brandon Tan

1

Was at H&M paradigm mall at 11.26am on 28 Dec’25 for some last min shopping before a trip. …

Dhivyashini Narayanasamy

Dhivyashini Narayanasamy

1

The guy who was i charge of cashier today was super rude I asked him to cut the price tag and he threw it I felt for the first time at h&m with a cashier having such an attitude Worst staff of h&m for the year

reinhart

reinhart

5

The voucher process is quick, with a good selection of sales clothing. Overall, I am satisfied as a customer.

Debbie Steward

Debbie Steward

1

Paradigm mall H&M I am very unsatisfied with the cashier staff service. The male staff with long …

Kimberley Howarth

Kimberley Howarth

4

It was pretty crowded and busy in here, but only 1 counter was open for a long time. The queue was really long. Then I realised they were trying to sign more people up on the spot for their membership to claim a Merdeka discount... thats …

Shirley Chua

Shirley Chua

2

Bought here few times, previously the experience was good but not until last Sunday where I met a staff lady whom attitude is really bad, when paying I had few vouchers to use but she did not even ask me, only scanned one, and I noticed, …

Div

Div

1

Nasty changing rooms full of dust ball, hair, clothes and hangers on the floor. Got a shock to my life when I opened the door. Another room had tonnes of clothes left behind and empty hangers. Nobody bothers to return them after trying.

Puteri Sofieeya

Puteri Sofieeya

1

I went to the fitting room to try the jeans and the person yang in charge kat dalam tempat fitting tu then i came closed to her cause i wanna ask her something about the jeans and suddenly dia give me the “NOT FRIENDLY” face while asking me …

Suhana Rahman

Suhana Rahman

1

Wish I could give zero stars. The female staff with very heavy makeup was extremely rude — she looked at me in a judgmental way, as if I couldn’t afford to pay, and even shouted at me in the fitting room just because I didn’t hear her the …