Terence Tai
5
Pretty good ice cream here especially with the bigger cone. Whole environment was clean and comfortable. The service was good.
Rating Summary
4.6
138 Google reviews
5 86%
4 4%
3 1%
2 2%
1 7%
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Andri Reza
5
Had the Banana Croffle with the peanut butter cup ice cream. I have to say the service and quality of food at this outlet is top notch! Croffle was buttery and properly cooked, ice cream was good though I'd probably go with something …
NADIAH MOHD
5
I was a frequent Haagen Dazs’s matcha ice cream buyer but due to boycott since 2023 hvnt found another matcha close to taste to HD. Bought the matcha strawberry mochi and mango sorbet. The matcha mochi was amazing combo. Support local 🙌🏻🙌🏻❤️ …
Nadia Hisham
5
The staff is friendly and helpful. I’d rather buy ice cream here near my office than in my area.
Nur Sufiah
5
a nice lady in black hijab replaced our ice cream bcs the cone was soft, excellent service for being so thoughful
E Azhari
5
Since the last time I came and left a 1-star review, their service has improved tremendously! Perhaps a new set of staff? Anyway, about a month ago, I enquired about the Pistachio Kulfi ice cream that came out in conjunction with Deepavali. They apologized and said it was OOS and asked me to leave my number so that could let me know when it's back in their shop. The stafd diligently messaged and followed up with me, and today I finally picked up my 1 pint of Pistachio Kulfi! Kudos to the staff there! Totally appreciate their commitment in giving first class service to their customers 👏 🙌 P/s: pic is the Neapolitan cake. So delicious! Must try
Hannah Haidi
5
Went there at almost 9pm 19/1/26 and greeted nicely by the staffs. Even after their long day, they still managed to put on a smile and assisted us patiently. Thank you for providing great service 😇 …
Lisa Sabrina Gee
5
Hands down one of my favourite spots for ice cream. The place is well kept & cozy. Located in the middle of CC. While most of my visit have been pleasant but the service is inconsistent. Sometimes the staff are not really attentive or annoyed, some of the staff are really nice & friendly. Overall, the experience is still great because the ice cream quality makes up for it.
Nurliyana Zahidah
5
Came to buy the Monday promo 40% discount for single scoop ice cream. Staff service is very friendly and they have super nice ambience seats. Various types of flavour to choose from for both chocolate lovers and non-chocolate. One exciting …
Yq Yq
1
Dear Inside Scoop Team, I am writing to express my concern regarding an unpleasant experience my mother had at your IOI Damansara outlet during the “Call My Mom” campaign. According to the promotion details shared on your Instagram page, customers were to randomly select a card, make a phone call to their mothers, and then receive a reward — which, as understood, included a free ice cream. However, upon participating in the campaign, my mother was informed by a staff member (an Indian lady) that she needed to make a purchase first before receiving the voucher after the call. Following the instructions, my mother made a purchase and completed the phone call. She was then given the voucher. However, when she attempted to redeem the free ice cream, she was told she would need to make another purchase in order to receive it. This was communicated with a smile, but understandably left my mother confused and upset, as this was not in line with how the campaign was advertised. This experience has led us to question whether there was a misunderstanding, a miscommunication, or a lack of proper staff training regarding the campaign mechanics. My mother felt misled and disappointed, as it came across as a form of bait-and-switch. We would appreciate clarification on the actual terms of the campaign, and whether the actions taken by the staff at the outlet were in accordance with Inside Scoop’s intended promotion. Thank you for your attention to this matter. We hope that steps will be taken to ensure a better and more transparent experience for all customers in the future.