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Rating Summary

4.0

61 Google reviews

5
70%
4
5%
3
0%
2
8%
1
16%

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Reviews for Merchantrade

Showing 61 review samples from Google Maps.

Mohd Kadir Kamaldin

Mohd Kadir Kamaldin

2

Rate very BAD, service too SLOW!! Never come back again.

Chinna Ranggi

Chinna Ranggi

5

I like the way you all handle, my money transaction to Thailand. You’re so sweet and humble.keep sweet ya cool😉 …

hema latha

hema latha

5

Very good customer service and very reliable. Highly recommended👌 …

Myo Kyow

Myo Kyow

5

I want to make a new card, how do I do it?

Anis Amira

Anis Amira

5

best place to change money. they accept debit card. good service tq

Dierra Sien

Dierra Sien

2

Money changer was recommended from Singaporean people and i believed this company provided affordable money exchanges rates Mall in JB so far i seen. This is not my first time visiting at Paradigm Mall, unfortunately this place are very difficult for us to find located at “basement” beside escalator. Only certain area shown sign direction to this shop. And i visit yesterday, the staff only person working and i ask “you working alone” the workers said another staff to go toilet. Why every weekend i came only 1,2 staff working? My suggestion is management should discuss to move the shop into strategic places easy for customers to find especially senior citizen and hiring staff on weekend/peak season to facilitate customer affairs quickly and avoid long que and waiting. Anyways the staff very polite treating customers even handling many customers. I hope to see improvements for my next visit. Thanks!

Dharmaraj

Dharmaraj

5

Great place to exchange...most of the time, they have the currency i need and if not can request to them and they manage to source it in 1 or 2 days.Great staff, good exchange rate if bargain can get better rates even staff will guide on the process if exchange large amount. Kudos to staff Zubaidah.

EZZADDIN AL-AZIZI

EZZADDIN AL-AZIZI

2

They do full service , Western Union and so on but the staff is rude and not have a good attitude or even a smile ..They have to get a customer service course ..

Prayer Praise

Prayer Praise

5

Good customer service, i really appreciate them .

Brandon Babu

Brandon Babu

5

Very good customer service and very reliable. Highly recommended with no issues so far..!!! Wonder why received bad ratings.