Yuen
3
Visited twice and the service is not good, slow service although not many people. Eggs ben - breakfast set does not worth the price.
Rating Summary
3.5
91 Google reviews
5 53%
4 9%
3 4%
2 4%
1 30%
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Ismahani Jas
1
not my 1st time with CBTL, but this is my 1st time with CBTL Central ICity. I always order using app. Date & time : 30July2025 (around 11am) …
Ab H T
1
Please ask for customer mobile apps. Each time missed to collect points on purchase. Its like no use having cbtl apps. Happened multiple time and mostly male staff who always constipated with words to ask.
Audrey Gejetanus
2
Bought me and my dad coffee here today, but service was pretty bad. I stood in front of the cashier for 10min without any of the staff right in front of me taking my order. …
Trivestars Mpire
1
Disappointed with the discrimination given by Central I Coffee Bean team in serving its Cold Brew Latte for MBB debit card user. It is very diluted and a lot of ices (albeit we have requested less ice, the ices made the drink even more …
Lee Family
1
The staff at Coffee Bean iCity, especially the male employees, are the worst. If you can't smile or work sincerely, consider quitting.
Nurfarhana Azman
1
First time visit this outlet, and disappointed me. I’ve received my hot hazelnut latte, and its burnt my tongue and throat😂. The temperature its not like 65-70c, its like more than that.The taste also like a bland latte and unadventurous. Please improve it. …
Angie Leong
5
Emy is very helpful and show excellent service by providing good explanation on the coffee and food that suits my choice. A big round of applause for her
Léa Ahm
1
They seems not liking me when I want to order also no smile, take away cake not provide paper bag and no spoon fork or whatever, do i need to look like DATIN? So then I will be treated better?
Allisya Azam
1
Really disappointed with your staff, her name is “Balqis” wear spect. It’s happens yesterday. Very rude. Even though i just claim free drink from apps, dia layan mcm i ni minta sedekah because of claim that drink. U as barista or cashier …