61 Google reviews
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Kay Ng
Bad and unprofessional service. Tomei really needs to send the staff for training. Having a shop in One Utama shopping mall but providing service skills akin to street selling. The staff ignore the customer, and when we ask for service, the …
Wen Jing
Came here during cny and had a great experience purchasing here. Thanks to Crystal for her patience and professionalism. She explained everything clearly and offered helpful advice before the purchase. I felt comfortable throughout the process. Highly recommended!
Siti Azhar
Post-purchase service and staff attitude were horrible. Staff named CK (middle aged man with thick brows, relatively short hair) was unprofessional and rude. …
Jane Li
Male staff is rude, condescending and judgmental of customers. Treats customers like customers are lowlifes or not worthy of him especially if he feels the customers will not be making huge purchases. He makes it a point for customers to …
Gabriel Choy
Service was good but can be better. Jewelery price seems reasonable and allowed me to snap photos. …
Lau WS
I went to Tomei at One Utama to purchase wedding rings. The service from the salesperson was initially poor, only improving when it was time to pay. We requested an engraving on the rings and asked if there were any samples we could refer …
Farah Lyana
had a pleasant experience buying a ring here. i can’t remember the staff’s name, i think it was Crystal..? she was very patient in helping me find the perfect design for my engagement ring. couldn’t find my size but the resizing service was free and quite fast. the whole process was super smooth.
Nur Izzati
Great service by Serene Teh. She’s warm and friendly, attentive and kind. Happy to return in future.
Warren Song
Very confused with the reviews of this place, but we were served by Sally and she was very patient with us and amazing when we were finding our wedding rings. …
Sha Sha
Nothing much to say because i am truly appreciated how the staff name CK to serve us..thank you for being so kind CK..you deserve all the stars. ⭐️ 1000 times