Reviews for Watsons I-City Shah Alam (Pharmacy)

Nurul Athirah

May 25, 2026

1

The service was rude and they didn’t allow customers to try samples

Syakila Amira

May 25, 2026

1

I’ve been to this Watsons like a few times, and I’d say the cashier is literally rude. …

Mayat Gunung

May 25, 2026

1

that one malay lady at cashier counter very rude and unpleasant!! she asked for the membership badly to the customer, watsons icity central pls choose the not “moody” one to be a cashier

Ed Ed

May 25, 2026

1

I had a very disappointing experience with the cashier at Watson i-City Mall. They wouldn’t allow me to redeem my points and insisted that I accumulate more points instead. When I requested to cancel the transaction, the supervisor didn’t …

Batmanlai A

May 25, 2026

1

Extremely rude staff. The woman in the photo yelled something at my wife in Malay. We didn’t understand so asked what was the issue in English but she was keep yelling. Later we realized she’s angry because we used a bag that was not …

Potato Ash

May 25, 2026

1

Service very nice. At first saw me finding items, she come ask me what i m finding and hand me a bag then i show her the products i m looking for. …

Ada Wong

May 25, 2026

3

Watsons at i-City could use some improvements. While it's a popular spot for students, the store arrangement is often messy, and the racks are noticeably dirty, which affects the overall ambiance. The staff aren't particularly friendly or …

Syahiera Nathalie

May 25, 2026

1

I am so pissed by how one of the sales assistant here named MAS. I tried to ask her for help, twice but she did not even bother to help me check for the availability of the item that i was searching for, instead she even gave me dirty look …

alisya cheon

May 25, 2026

1

Do not deserve to get even a star. HQ need to forsee and train your staff in customer ethic services. I'm being in services more than 20 years. There's always a correct and proper way to talk or to tell your customer if they do a mistake. …

Arthur Lau

May 25, 2026

1

A joke pharmacy. I needed meds for my family who are sick. I asked a staff and she said ask pharmacist. Went to the pharmacist counter and a sign showed pharmacist off duty. Why on earth you send me to pharmacist when they are off duty …