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Rating Summary

2.9

239 Google reviews

5
33%
4
12%
3
8%
2
4%
1
44%

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Reviews for Highpoint Service Network Sdn Bhd

Showing 239 review samples from Google Maps.

Nyil Arai

Nyil Arai

1

Really disappointed with Acer service at Lowyat Access Centre. Brought my monitor because no power, staff immediately said "cannot repair" without proper checking. Attitude also very off, not helpful at all. Went to a third-party shop …

LC NA

LC NA

2

I brought my Samsung phone to this authorized service center because its rear cover had come loose on its own. Unfortunately, I got it back with lots of scratches (which i don't understand when it is just a reattach job without any prying …

Danish Mukhriz

Danish Mukhriz

5

I sent my LG Ultragear monitor which has a display panel problem and they replaced the panel within a week later. Very fast service. I honestly don't care about the person at the counter. What I care about is my monitor is fixed.

enricky villeza

enricky villeza

1

While I appreciate the assistance provided in processing my warranty claim and issuing a replacement, I was disappointed by the lack of communication throughout the process. …

Fuza Suip

Fuza Suip

1

Bad customer service. If you are tired/lazy/fed up with your work, just quit. Don't bring that negativity to your customer. Idgaf if you have OT or you're not in the mood, you should not disrespect your customer as if you're pissed off. 0/10

akhilesh

akhilesh

1

i had a very bad experience. at front they took it and within next day they gave me a option for a replacement as my old msi monitor couldn't be fixed. it took 3 weeks for my new monitor to come. very slow. it said upto 5-10 days but took …

Sir Realm

Sir Realm

5

Been to their services centre two times already, I was very impressed on their services, attitude and professional in low yat. They helped me fixed my MSI laptop problem issues within a week when I sent to maintenance, and didn't expected a fast response. Thank you highpoint so much.

Ana Syazana Kamarudin

Ana Syazana Kamarudin

1

I notice that my 4 y/o laptop battery always running low and overlapping view with abnormal screen color. So I visited the Acer service centre on 26/07/25 to diagnose an issue with my laptop. Upon arrival, I was informed that a …

Mei San

Mei San

5

This morning sent my canon printer there due to paper feeding issues. Met Mr Akim, he helped to register; whereas Mr Shafie helped to check and try to resolve the issues based on his experiences. Saw Mr Shafie (experienced) used …

haackims miy

haackims miy

5

yall i seriously have ZERO idea why the rating sooo bad HAHAHAHAH but for me though, the warranty claim is SUPER SMOOTH, FAST DELIVERY, no ding dong, fully professional and transparency…idk maybe cuz im staying at KL but all went super well …