47 Google reviews
Showing 47 review samples from Google Maps.
Rene
Sent my expensive Sony G master lens for cleaning - Service centre broke it and no news for 1 month. Called customer service many times and said issue has been escalated - also no solution and most of all - no updates. Also no updates …
CY How
Sent my WF-1000XM4 earbud for repair, the right side battery start giving problem after using it for 2 years… battery dropped from 100% to 10% within an hour while left one stays at 70-80% within an hour. …
Aqil Asyraf
Sent in my dualsense (3 month old) for a repair due to their hardware issue. Waited for 2 weeks+ for a feedback to no avail. I had to reach out to them for status update and turns out the controller is ready to collect. Useless
Nasir Zain
Sony produces good products. But once it breaks, the repair service here is terrible. They will never replace your item and keep insisting on repairing it. Most of the time my phone is at the service centre. What’s the point?
Syafiq Salleh
Sent my DS5 controller due to an analog drifting issue. Despite seeing some negative reviews previously on Google, my experience was completely different. I sent the device on Saturday and was contacted by Wednesday that it had been …
M
I was honestly excited to get my product back from repair as it only took 5 days, and the soundbar was nicely bubble-wrapped, so I really thought everything was taken care of. But the moment I set it up at home, all that faded. The sound …
Kanchana.Saewang
The service staff here are very unhelpful. They keep pushing repairs and refuse to take responsibility for faulty products. My phone spends more time in this service centre than with me. Extremely disappointing customer service.
Thong Kurus
Customer service tucked away into the far corner of the sony outlet. Brought my mini hi-fi for repair. Turns out it's 15 years old and out of production, parts unavailable? too. They were kind to offer me 20% off any product. Unfortunately, only sound bars were sold. Was looking for a mini hi-fi for my baby boomer parents. Lol.
Aaron Leong
**An Awesome Visit Experience at the Sony Store, The Curve** My recent visit to the **Sony Store** at The Curve was nothing short of …
Mutiara Googlejac
Great service.....most of their assistances are so knowledgeable . Thank you