Reviews for Watatime Sunway Pyramid

Mandes Loh

May 25, 2026

5

5 stars service 🙌🙌🙌 variety range of Watches you can find here, friendly service by staff 👍👍👍 …

Yvonne Liew

May 25, 2026

1

I would give no star if this is possible. The customer service here is terrible, i walked in and was standing there with nobody attended to, despite having a sales assistant there serving someone else. There is no eye contact with me asking me to wait, but rather pretended im not there and let me standing. Is this how a customer service should be? And minutes later, another customer came in and the sales assistant attended to him and even called her colleague in the back room. I wonder why...

Qarimah hasnah ayub

May 25, 2026

1

Walked in to find a watch for my husband, but the customer service was terrible—judgmental and completely status-driven. The staff member gave me a dismissive look, scanning me from head to toe without even greeting me. He should take both his outfit and attitude elsewhere.

Farah A

May 25, 2026

1

Came for true intention of buying but the SA’s attitude was far off. He was busy fixing his tie and facing the mirror when talking to us. We were happy to leave and take business someplace else.

Kenneth Tsng

May 25, 2026

5

Glad to have found Mr. Alex from Watatime Sunway Pyramid to replace my TH Aquaracer battery. The new caseback design is different and other shops do not know how to open it. Mr Alex is knowledgeable and was able to carry out the job …

Celeste Tan

May 25, 2026

1

After sales service is suck. Send my watch go and change Battery; the sales person said need to bring warranty card which i didn’t. I Thought their system have my last year purchase record and serial number will do, ok this i accept. But …

Chris Bong

May 25, 2026

5

Good service received from Mr Lee. Very friendly and helpful.

AY HJun

May 25, 2026

5

The reputation of Watatime has not been lost in history 👍👍👍 Really appreciate the service and care you guys put to serve me and for sure my next Watch purchase will be by you Mindy 😉 Thx again for reserving my Breitling ⌚

Bala KQ

May 25, 2026

2

I’m kinda disappointed on your SA service, was inquiring about bracelet removal, but seems he is not interested in this due to not buying. Was interested to get BB for my wife that time for our anniversary, end up ruined my mood due to this attitude. Perhaps your SA only entertain those Asian kids more. Good luck on your business .

R Jansen

May 25, 2026

5

Excellent experience at Watatime and pleased with my new piece. The staff here have great knowledge on their watches and help you to find the piece that suits you. Whether it’s your first watch or your 10th you will find it here.